Job Nightstop Youth Homeless & Volunteer Coordinator

Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as a Nightstop Youth Homeless & Volunteer Coordinator in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.

About Us:

Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information - https://www.depaul.org.uk/our-impact/

Role Overview:

We are looking for a Nightstop Youth Homeless & Volunteer Coordinator to join our service in Southwark, London. This role is a busy and varied role that involves working with young people from when they approach the service to when they find longer term accommodation.

As Nightstop Youth Homeless & Volunteer Coordinator, you will be the first point of contact for all young people, assessing each young person’s needs and risks. In addition you will be responsible for coordinating volunteers as well as organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe.

Key Responsibilities:

• Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting.
• Conduct needs and risk assessments with potential Nightstop guests.
• Arrange the logistics of a guest’s stay with a volunteer.
• Work with guests and referral partners to offer support and opportunities for longer term accommodation.
• Provide support to guests and volunteers through a 24 hour on call phone service.
• Maintain up to date records on all guests and volunteers.
• Support with the creation of reports.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Kindly see attached job description for more information about this job opportunity.

What We Are Looking For – Person Specification:

• Excellent customer service skills and telephone manner.
• An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs.
• Experience of working with vulnerable people or people experiencing homeless.
• Understanding of current housing and homelessness legislation, including entitlement to welfare provision.
• Experience of writing, implementing and evaluating Risk Assessments.
• An ability to work in an organised manner and arrange placement logistics.
• Experience of collaborative working with a range of internal and external stakeholders.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

Note:

Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

Applications:

Please apply via the Depaul website only by Sunday 16th February 20254 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on Write to the company.

We kindly request no contact from unsolicited recruitment or media agencies.